Needing Urgent Assistance

Hi Travelstart. My flight is tomorrow afternoon and with the flexible date option I paid for, I have asked that the dates be changed a week ago and there has not been any response from your team. I’ve contacted the airline and they have mentioned that if you guys do not assist in changing my dates. there will be a ‘no show’ and I will forfeit the ticket and money. Please contact me asap to sort this out!