Merger with safarinow - obviously they took over the "dead wood" staff.

Item: Travelstart
Rating: 1
Author: Ter M

Paid money for Sadarinow booking. No reply to emails or phonecalls and no confirmation of rexeipt of patmyment. Either *****s or just plain useless. WARNING. DO NOT PAY ANY EFT AMOUNTS INTO ANY SAFARINOW ACCOUNTS.

Helpful (0)

Replies (5)

Travelstart's replyOfficial

31 Jan 2018, 21:59

Good day

Thank you for your feedback.

Please could you assist with your booking reference and contact details via private message so that I can look into your query and assist you.

Kind regards

Tamara

Travelstart's reply31 Jan 2018, 21:59

Official

Good day

Thank you for your feedback.

Please could you assist with your booking reference and contact details via private message so that I can look into your query and assist you.

Kind regards

Tamara

Ter M's updateReviewer Update

31 Jan 2018, 22:29

Please see reference details on my previous complaint ( 10 minutes before this one)about SafariNow on Hellopeter. I would like this conversation to be in the public domain, for transparency.

Ter M's update31 Jan 2018, 22:29

Reviewer Update

Please see reference details on my previous complaint ( 10 minutes before this one)about SafariNow on Hellopeter. I would like this conversation to be in the public domain, for transparency.

Ter M's updateReviewer Update

01 Feb 2018, 07:58

Please immediately refund my payment to SafariNow/Travelstart, with banking fees, as well. Details are as follows: Payment made into Standard Bank, on 31 January 2018 at 0h748. Paid via EFT into Account ********** 12. Amount R 1920.00. from my personal Standard Bank account 072........186. Your Reference number: ********** 0. I do not believe in dealing with ********* companies and do not enjoy untransparent transactions. Awaiting your Reply.

Ter M's update01 Feb 2018, 07:58

Reviewer Update

Travelstart's replyOfficial

01 Feb 2018, 08:03

Good Morning,

Please could you resend your message privately, as the numerical details are blocked out when posting publicly so we cannot see them.

Your assistance would be greatly appreciated.

Regards

Tamara

Travelstart's reply01 Feb 2018, 08:03

Official

Good Morning,

Please could you resend your message privately, as the numerical details are blocked out when posting publicly so we cannot see them.

Your assistance would be greatly appreciated.

Regards

Tamara

Ter M's updateReviewer Update

01 Feb 2018, 09:04

I have emailed the Proof of Payment to ********** Please resolve this now so that we can unlist you and use another booking facilitator for all our future tour bookings.

Ter M's update01 Feb 2018, 09:04

Reviewer Update

I have emailed the Proof of Payment to ********** Please resolve this now so that we can unlist you and use another booking facilitator for all our future tour bookings.