IL
Izak L

1 reviews | Active since Nov 2013

14 May 2015, 10:16

lying to customers!!

Bridgette, \Refunds usually take 4-6 weeks to be finalized for funds to reflect on your bank account."was stated in your original mail i received when requesting a refund. i confirmed cancellation on the 20th of March!! that is already 8 weeks"

0
Replies (1)
Travelstart
Travelstart's reply18 May 2015, 12:05
Official
Hello loubserizak@,

Thank you for taking my call on Thursday.

Please accept my sincere apologies for the delay in the refund being processed.

Kind regards,
Nazley de Vos