*****

I recently booked a trip to England (Birmingham), travelstarts website booked the way to Birmingham, great i thought. Unfortunately when I contacted Emirates, they informed that that I actually wont be travelling by plane but once i get to london i have to catch a bus. but there was not indication of this when the booking was made or confirmed. when i contacted travelstart they gave me the run around denying to admit that they booked me on a bus but passed it off as a flight, and when the lad at the call centre finally realised this he puts me on for over 15 minutes and proceeds to cut the call.