Just don’t use Travelstart - period!

And here I am AGAIN! It seems every time you communicate with Travelstart their staff are more *********** than the previous times. It has been over 8 weeks since my booking was as cancelled and I am receiving the same **** answer regarding my refund! The consultant I spoke to today clearly did not know what she was talking about telling me you guys are waiting for feedback from the airline regarding the admin fee but the joke is the admin fee is YOURS!! Even worse, before that she asked me about accepting a quote and I was beyond shocked because how can I accept a cancellation quote that was already accepted in June and confirmation of cancellation received??!!?! It is impossible dealing with you people! Please guys just refund people their money and let us move on with our lives!!! I received the same nonsense story in June and July that this is being escalated to the refunds team, here we are entering September with the SAME junk story! You guys are beyond pathetic!! Do your jobs man and work in an ethical manner! Why must clients beg for what is theirs. I have and will continue advising everyone to never use Travelstart.. Just do your job, like the rest of us, just do your job, it’s really not hard if you bother to put in any effort. The sad thing is you continue to lose customers because of your lies and ********* business stance. So disappointed!