Just book through the airline

If I could give zero starts I would. These people are absolute charlatans and you should avoid booking flights through them. Just book your flight through the airline.

In 2022 I booked a flight with them and the flight ended up being cancelled by the airline. When you book through an agency it is their responsibility to book you onto another flight, they told me that there was nothing they could do for me and I had to nearly BEG the airline to put me on another flight. Travelstart doesn’t offer any real services so you may as well just book through the airline.

This year I booked a flexi ticket through them, in the past I’d made the mistake of booking trips that were shorter than intended so I thought this would help me extend my itinerary if I wanted. These ******** wizards proceeded to quote me R8000 for the new itinerary while the new flight itinerary in question was only R4000, although there should have been no charges!! When I contacted the airline they said they could only help me 48 hours before the flight and would only charge me 60$ for the date changes. When I informed travel start the sent me an email stating that if I chose a different date then it would come out cheaper!! How can you charge someone R8000 “airline changes” when the flight is half of that, and the ticket in question is a flexi ticket (suggests one free date change). These people are ****** and just like other travel agencies, their days are numbered. Don’t give these people your money! They are money hungry witches!