RM
Ricardo M

1 reviews | Active since Feb 2017

22 Feb 2017, 19:31

INCREDIBLE LOST MONEY WITH TRAVELSTART AND WITHOUT GOING TO THE AIRPLANE :(

<p>Hi, Yesterday cancel this ticket and what I read here, I think I will not escape bad times with this TRAVELSTART agency, I just hope to get lucky for my refund and they said 7 - 10 business days. My problem being that I believe that the prices were in USD results a convertion BHD paying almost 3 times the cost of the actual ticket, I was also subject to a very high penalty for refund and I am losing a lot of money.<br />I think my vacation ended at this TRAVELSTART agency.</p>

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Replies (1)
Travelstart
Travelstart's reply22 Feb 2017, 20:02
Official

Dear Ricardo

Thank you for your feedback.

I have taken a look at your booking and see that you made the booking on our Bahrain website. Currently we do not have a website in the USA. All quotes would have shown in BHD and not USD. I will however request that our Technical team have a look at your booking and investigate further.

Further I can confirm that you have elected to willing cancel and refund the booking. This will carry all airline penalties of cancellation as it was requested two days after the ticket was issued.

I will correspond further once our Technical Team has had a look and provided feedback.

I trust that the above is in order.

Kind regards

Tamara