*********** Managers

I really feel as through travelstart have a bunch of *********** managers, who avoid customers complaints. I was meant to receive a full refund from travelstart for an error they made on a booking. I was ensured this would take a week, however a week has come and gone, but the full refund has not come through yet. <br> <br> When you try and get a hold of the mangers, they are conveniently never available. And the call center and chat room staff do their very best to mitigate the situation and they bare the brunt of the public anger. <br> <br> I am still waiting for my refund but it is highly unprofessional to ensure a customer that a payment will be processed on a specific date and when that payment does not go through, there is no attempt to contact the customer to explain why there is a delay. <br> <br> I would like my refund today! I have waited long enough and I have had enough of the run around travalstart has given me.