I'm grateful to Travelstart

My husband and I was going to fly to Jo'burg to visit my Granny for her birthday, I was so excited and have been counting down the days for more than 2 months. Tragedy struck our family when she very suddenly passed away, 3 weeks before her birthday. My family and I flew up a few days later for her funeral. I can't even imagine going back now for her birthday and she's not there, it's like rubbing salt in an open wound. So, I contacted Travelstart hoping we could cancel our tickets. Their staff has treated our situation with empathy and respect. They truly went the extra mile. They've treated us as people and not a booking number. And this is rare in companies these days. Travelstart set the bar for professional service! My family and I are ever grateful and are loyal Travelstart customers. THANK YOU Travelstart!