AC
Adri C

1 reviews | Active since Aug 2017

02 Aug 2017, 16:03

I feel ******

<p>I booked a ticket with travelstart and made a mistake with the date. Within minutes I phoned Travelstart to assist me with the matter. I was told there is nothing they can do as I booked a refundable ticket. </p> <p>I never took that flight which was a return flight and lost all that money. Devastated!!!! </p> <p>I feel ****** and discussed by this company and their service. We work so hard for our money just for them to be so cruel and rude!!!! *****ing someone's money is wrong. I payed for something I never used. </p> <p>Very disappointed and will definitely not recommend them to anyone! </p> <p> </p>

0
Replies (1)
Travelstart
Travelstart's reply02 Aug 2017, 16:11
Official

Hi Adri

Thank you for your feedback

Please allow us to investigate the matter and get back to you. Apologies for any inconvenience this may have caused.

Kind regards

Avril

Best regards,