Humiliated

I recently booked a ticket on the 2nd of October using Travelstart. A week later I called them to get confirmation seeing that I did not receive a e-ticket yet.It was confirmed then that payment did go through and that the e-ticket will be emailed.A few days later i emailed again and asked for a e-ticket and provided a private email address seeing that there was trouble to receiving the e-ticket.I received a e-ticket with a different Ref nr as the one I supp**** with another travelers full information.I then wrote a review of my struggles where I then got a reply that the ticket was cancelled due to payment not going through.I immediately booked another ticket but to my dismay was called back by Elroy Rooi who laid the blame fair and square on me and said its because I provided them with the wrong reference.The conversation went into a shouting match.This morning the second ticket I booked was cancelled on my behave by Travelstart taking a decision for me.I cant remember when last I felt this humiliated.