Horrible service from Travelstart and South African Airways

<p>I booked a flight to Durban from Johannesburg via Travelstart. They arrange a flight on SAA on the 29/10/2016. I arrived at the airport (OR Tambo ) well before the flight (At least 45 min). I was told that the gates are closed and I had to book the next flight. They insist that I was late. I contacted Travelstart and SAA to investigate and have since been getting the run around. I have spoken to Numerous people at Travelstart and SAA. SAA contacted me and advised that they are looking at the video footage to confirm that I was at the airport and Never heard from them. I have been speaking to a Manager at Travelstart by the name of Dale Dreyer who says that all he can do is send an e-mail. That all that has happened from October 2016 to date. This is rediculaous, I would just like the issue to be resolve and get my money back.</p>