Horrible service!!!
After using Travelstart for 5 years as one of their most loyal customers this is the last time!! My husband has a flight that needs to be rescheduled and he is flying tomorrow!!! No one answers the stupid whatsapp system!! No one responds to their emails!!! We tried the WHOLE day to get a response!!! This is ridiculous!! IIf anyone gives a damn at Travelstart call me urgently at ***. My husband might be stranded in USA tomorrow if this isn’t addresed!
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
29 Jun 2021, 09:03My query was just handled now. I just need to know the policy regarding the contact forms in future. Do they ever get answered or do the travellers wait until it is an emergency before getting a response?
's update29 Jun 2021, 09:03
Reviewer Update
My query was just handled now. I just need to know the policy regarding the contact forms in future. Do they ever get answered or do the travellers wait until it is an emergency before getting a response?
Travelstart's replyOfficial
29 Jun 2021, 17:14Hi Desiree,
Thank you for taking my call.
It was so lovely to chat to you. Please drop me an email with your concerns so that I can address this for you.
Wishing you a wonderful day further.
Kind Regards,
Melissa Eksteen
Thank you for taking my call.
It was so lovely to chat to you. Please drop me an email with your concerns so that I can address this for you.
Wishing you a wonderful day further.
Kind Regards,
Melissa Eksteen
Travelstart's reply29 Jun 2021, 17:14
Official
Hi Desiree,
Thank you for taking my call.
It was so lovely to chat to you. Please drop me an email with your concerns so that I can address this for you.
Wishing you a wonderful day further.
Kind Regards,
Melissa Eksteen
Thank you for taking my call.
It was so lovely to chat to you. Please drop me an email with your concerns so that I can address this for you.
Wishing you a wonderful day further.
Kind Regards,
Melissa Eksteen
's updateReviewer Update
29 Jun 2021, 17:30Thanks Melissa. I appreciate the call.
's update29 Jun 2021, 17:30
Reviewer Update
Thanks Melissa. I appreciate the call.