Horrible customer service

I need to get hold of these people a.s.a.p.

I have been trying to get hold of them since last night, after I made my booking. They only reply with an automated message, not answering any of the questions I asked. Their WhatsApp messages are pointless, because nothing comes from it and when they say an agent will contact you, they don't contact you.

I am so disappointed and will never book with this company again.