MD
Megan D
1 reviews | Active since May 2019
01 Feb 2022, 15:28
Horrible customer service.
I am absolutely appalled at the service from TravelStart. I waited almost 2 days to speak to a consultant and because I didn't respond immediately to them (when they eventually did get around to speaking to me) they closed the chat, without giving me a chance to respond.
Not having a working email address or a phone number is unheard of in the world of customer service. You guys really need to rethink your strategy. All your ratings for January 2022 have been 1 star. That says something.
Cheaper flights are not worth the hassel.
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