Hold, hold, hold
<p> <br />I have been holding over 30 minutes now, after speaking to two people then being put through to another department. I have selected the right nr as per your voice prompts but are transfered from one section to the next. This is the 3 week I am calling after I cancelled an on line booking on the 22 January. I received an email confirming the refund will be in my account within a few days but still it had not happened, last weet Thursday I called again, an agent called me back said there was a hold on the refund but she sorted it out and the money will be in my account within latest 72 hours, still nothing.</p> <p>Now I will wait and see if this email gets answered seeing that the call centre just avoid taking my calls</p> <p>ZA ********** 4<br />Karin Smit</p> <p> ********** 956<br /> <br /> <br /> <br /> <br /> </p>