Great site to book but call centre is a mess . Rather book elsewhere and pay a little more. than to frustrate yourself waiting for an agent to answer.

Managed to book tickets on Travelstart for some friend travelling to Turkey. Called in this morning request to change of date was made and confirmed by Kyle. Small additional cost was to be paid payment made no issues. However tickets confirmed with old date . Tried calling Travelstart 6 times getting cut after 30 Mins. Spent 3 hours on the mobile waiting for them. They may have a great booking platform but the call centre sucks and you just cannot get through. With Covid over and people starting to travel WHY not increase call centre agent capacity. I am utterly frustrated and my friends are in a panic cause they paid the full amount and the additional requested. I just need to talk to an agent and reconfirm this is a real GOD damn waste of time.