KS
Kerry S

1 reviews | Active since Nov 2012

20 Mar 2019, 09:07

Great service received

I was helped with Samantha Mcdonald when booking my local holiday on Travelstart.

I did not have the funds to make the payment immediately and Samantha then advised me of the deadlines in order to make payment which enabled me to make the payment in time. The service received from Samantha was amazing. She constantly followed up with me and also kept me in the loop.

It was so refreshing to have such good customer service.

Thank you Sam.

You truelly are appreciated.

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Replies (1)
Travelstart
Travelstart's reply20 Mar 2019, 09:40
Official
Dear Kerry S

Thank you very much for taking the time to write to us, about your experience. 

Our aim is to provide all our passengers with a seamless and memorable experience and we always strive towards offering great service and going the extra mile for our customers, and this is proof that we are moving in the right direction.

I will make sure Sam knows about your positive feedback. 
I hope you have a wonderful day further.

With kind regards,  Melony at Travelstart