Great Service

In the past I have been negative about Travelstart's Customer Care. Not anymore. In June '24 I was ********** by Europcar Heathrow and the whole Europcar organisation would not reply to my letters. Fortunately, I had booked my flights and car rental through Travelstart and through their excellent "Gwen", pressure was put on Europcar to refund me - which they did. Had it not been for Travelstart's super efficient Gwen I would not have smelt my money. So, I have nothing but the highest praise for how Travelstart dealt with my problem. Thank you.