GM
Gisela M
1 reviews | Active since Jul 2019
08 Jul 2019, 12:15
Good service from Andrea de Villiers | Travelstart
I needed to book a flight from Vancouver, CAN to Johannesburg. I'm usually quite comfortable using Travelstart's easy to navigate website, but as this was going to be a particularly long flight, I wanted to ensure I had the best route possible, so I called the call centre, and by happy coincidence, I spoke with Andrea de Villiers, who is from Canada, and therefore personally fami**** with this route. She was helpful, efficient and accurate. Really gives a personal touch to have someone fami**** with that route, which was appreciated. Will certainly be using Travelstart again. Thank you, Andrea!
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Replies (1)Travelstart's replyOfficial
08 Jul 2019, 13:26Dear Gisela Madden
Thank you very much for taking the time to write to us, about your experience. It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
I will make sure Andrea and her manager knows about your amazing feedback.
I hope you have a wonderful day further.
With kind regards, Melony
Travelstart Customer Relations Team
Travelstart's reply08 Jul 2019, 13:26
Official
Dear Gisela Madden
Thank you very much for taking the time to write to us, about your experience. It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
I will make sure Andrea and her manager knows about your amazing feedback.
I hope you have a wonderful day further.
With kind regards, Melony
Travelstart Customer Relations Team
