1 reviews | Active since Nov 2019
Good customer Service @ Travelstart , in my honest opinion I have never had any problems with travelstart until this passed weekends as I couldn't get in contact with the call centre to assist me with my query during the week-end due to office hours w
Hello Fatima Isaacs,
I would like to thank you for taking your time to provide me with your honest service ! guys Fatima is absolutely great and takes her job very serious she was so helpful when I needed assistance , and has such a lovely energy about her work! I will make sure that Travelstart is aware of your amazing service , I was very frustrated at first trying to make bookings of my flights and ended up making duplicated payments on my both local and international flights ,couldn't make contact with travelstart as I was not aware of their office hours : from Monday to Friday -08h30 - 17h00 Saturdays - 09h00 - 13h00 Sundays and Public holidays- closed. and I keep on receiving email stating that your is being processed then the other email came in to say: unfortunately your credit card payment has been unsuccessful , to cut it short when I woke up in the morning my intentions was to write a very bad review because of the anger and frustrations I had ,but my mood quickly changed while speaking on the phone with this amazing travelstart customer service agent @FATIMA ISAACS YOU ROCK !!! PLEASE KEEP IT GOING LIKE THAT WOW YOU ARE AWSOME!!!
