Give us our money back

Booked flights to Cape Town last year for the Easter weekend then It was lockdown. We have been requesting our refund from travelstart for months and just get a brush off that SAA has the money. Well stuff that, travelstart you took the funds and we want our money. R21000 is not small change for us working class and all we want is either our money back or arrange for us to be able to fly with another airline. Stop the **** and bull stories. You had no problem taking the funds.