AG
Anzuette G

1 reviews | Active since Aug 2018

28 Aug 2018, 17:49

From very sceptical to really impressed!

I've never bought airline tickets online and was really worried that I might loose the money! We are 10 people travelling from South Africa to Sofia in December for a ski-holiday and I thought I should get a better price as a group. (You can't book more than 9 people online) Shireen from Travelstart went through a lot of trouble to get a group quote directly from the airline - WOW! what a difference in price R13 280 p.p. vs R8 100 from Travelstart!! I decided to take the risk and split the group. I made the booking online...it went through without any problems, I was charged on my credit card the exact amount I was quoted. I phoned Turkish Airlines today to confirm the booking and all is perfect! I'm really relieved and very impressed with the service and how easy it was! I'll definitely recommend Travelstart!

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Replies (1)
Travelstart
Travelstart's reply30 Aug 2018, 10:19
Official

Hi there Anzuette!

I wanted to firstly start by saying thank you so very much for taking the time out of your busy schedule to write to us, about your Travelstart experience. Reason being is, your feedback is key as this will help us better understand the clients perspective, and help us better our service and the way we service our clients in the future.

I am so pleased to hear that you enjoyed the service we provided especially by Shireen and we will make sure she hears all about it! It is always good to know that our clients find our services to be great and enjoyable. As we definitely do strive to be customer centric. Thank you once again for your comments. It was a pleasure to have been of service to you. Travelstart cannot wait to welcome you back online again soon.

Regards,
Dino at Travelstart