AM
Andri M
1 reviews | Active since Aug 2019
16 Mar 2022, 08:45
********** transaction
We made a booking on Monday afternoon not knowing about the suspension of Kulula, Comair flights that was in the news on that day. They sold us a ticket after the suspension was announced but now they are not reachable on any platform to sort out this matter.
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Travelstart's replyOfficial
17 Mar 2022, 18:07Hi Andri,
Thank you for taking my call.
As discussed I will be giving you a call back at 11am 18 March to find out what the bank has advised. In regards to the flights, they are both operational and as the travellers will no longer be travelling on the schedule, I will remove have removed the Outward flight from the booking and for the return flight I have reached out to the airline requesting a voucher and will revert back to you with their answer soonest.
Wishing you a good evening.
Kind Regards,
Melissa
Thank you for taking my call.
As discussed I will be giving you a call back at 11am 18 March to find out what the bank has advised. In regards to the flights, they are both operational and as the travellers will no longer be travelling on the schedule, I will remove have removed the Outward flight from the booking and for the return flight I have reached out to the airline requesting a voucher and will revert back to you with their answer soonest.
Wishing you a good evening.
Kind Regards,
Melissa
Travelstart's reply17 Mar 2022, 18:07
Official
Hi Andri,
Thank you for taking my call.
As discussed I will be giving you a call back at 11am 18 March to find out what the bank has advised. In regards to the flights, they are both operational and as the travellers will no longer be travelling on the schedule, I will remove have removed the Outward flight from the booking and for the return flight I have reached out to the airline requesting a voucher and will revert back to you with their answer soonest.
Wishing you a good evening.
Kind Regards,
Melissa
Thank you for taking my call.
As discussed I will be giving you a call back at 11am 18 March to find out what the bank has advised. In regards to the flights, they are both operational and as the travellers will no longer be travelling on the schedule, I will remove have removed the Outward flight from the booking and for the return flight I have reached out to the airline requesting a voucher and will revert back to you with their answer soonest.
Wishing you a good evening.
Kind Regards,
Melissa