1 reviews | Active since May 2015
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<p>Due to TravelStart and its Affiliates I was finally refunded after months of anguish and to my surprise I noticed a Suspicious transaction on my <strong>Credit Card</strong> last week from the FirstCarRental for an amount of R270.00. I firstly will never every recommend or make use of any services offered by <strong>TRAVELSTART, FIRST CAR RENTAL OR CARTRAWLER</strong> after my first experience, hence I am 100% sure that i did not make any transaction and never ever will make a transaction with <strong>TRAVELSTART, FIRST CAR RENTAL OR CARTRAWLER</strong>. I have spoken to 2 people at Travelstart trying to sort this out,<strong> Dale Dreyer</strong> who initially helped me on the first theft and a couple of days ago with a lady <strong>Denusha</strong> who has seemed to have gone incognito.</p> <p>Can you <strong>PLEASE STOP DEBITING MY CREDIT CARD AND GIVE ME MY DAMN MONEY BACK YOU BUNCH OF ************ AND DISHONEST ***ARDS</strong>.</p> <p>I once again <strong>WARN</strong> consumers out there not to make use of these companies because <strong>EHTICS, MORALS, INTEGRITY</strong> are words that does not exist in their vocabulary.</p> <p> </p> <p> Regards,</p> <p>S</p>
Hi Sanjeev,
Thank you for the feedback. Please accept my apologies for the delay in a response from our colleague.
I have checked and the matter was definitely escalated to our car rental partner, Cartrawler.
We are still awaiting their response and can assure you that we will revert as soon as we have this. You can also follow the progress via the Customer Support tab on the Cartrawler website, using the rental reference number and your email address.
We will however be sending another follow up to our contact person at Cartrawler in order to escalate the matter.
Kind regards,
Nazley
Hi Sanjeev,
Thank you for the feedback. Please accept my apologies for the delay in a response from our colleague.
I have checked and the matter was definitely escalated to our car rental partner, Cartrawler.
We are still awaiting their response and can assure you that we will revert as soon as we have this. You can also follow the progress via the Customer Support tab on the Cartrawler website, using the rental reference number and your email address.
We will however be sending another follow up to our contact person at Cartrawler in order to escalate the matter.
Kind regards,
Nazley
