MC
Makungu C

1 reviews | Active since Nov 2016

19 Nov 2016, 21:33

*****

<p>I bought a flexible flight ticket from SA Airways which is more expensive than the normal ticket, through them because I wasnt sure of the date I would leave Cape Town. On trying to change the dates I discoverd that they did not get me the flexible ticket in anticipation that I would not change my dates.</p> <p> </p> <p>Secondly they are too slow, I requested to change the flight, they rep**** 24 hours later. The tickets are getting more and more expensive meaning that the difference in flight tickets is getting more expensive for me..</p>

0
Replies (4)
MC
Makungu C's update19 Nov 2016, 21:41
Reviewer Update

Since I did not get the flexi ticket as bought. I will leave on the day of the original date in the ticket(With expenses of staying one more day in Cape Town), but please refund me the difference between the flexi ticket and the normal ticket as I received the normal ticket and not what I paid for

Travelstart
Travelstart's reply21 Nov 2016, 09:12
Official

Hi Makungu

Thank you for taking my call.

As discussed we will refund you back the flexi ticket .

Kind Regards

Tracey

MC
Makungu C's update23 Nov 2016, 10:52
Reviewer Update

Hi Tracey

How long does the transaction take?

Regards

Makungu

Travelstart
Travelstart's reply23 Nov 2016, 11:05
Official

Hi Makungu

I trust you are well.

The funds should clear into your account by Friday , latest Monday.

Regards

Tracey