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Eugene S

1 reviews | Active since Jan 2020

18 Jan 2020, 10:02

flight specials?!

I got several mails from Travelstart that had a specail offer one way to JHB last week , as i booked a return flight no mention was made of the offers, and i paid in full, i am flying occasionally with travelstart and one wonders what stupid offers are being implemented , but nothing comes of it.

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Replies (3)
Travelstart
Travelstart's reply18 Jan 2020, 11:46
Official
Hi Eugene

Thank you for feedback.

Our CS department will be in contact with you on Monday during office hours.

Please accept our sincere apologies for any confusion caused

Kind regards
Avril 

Best regards,

Travelstart
Travelstart's reply20 Jan 2020, 10:29
Official
Good morning Mr and Mrs Snyman

As promised, we had contacted you on the number provided (ending in 3468), unfortunately Mrs Snyman was driving and unable to speak at the time.

We will be calling back after 13:00 today as discussed.

I trust you find the above in order.

Kind regards,
Melony at Travelstart

Best regards,

Travelstart
Travelstart's reply20 Jan 2020, 13:27
Official
Good afternoon  Mr and Mrs Snyman 

I have tried calling the number provided, unfortunately to no avail.

Please advise a suitable time for me to call you to discuss your query.

Kind regards,
Melony at Travelstart

Best regards,