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Pam Q

1 reviews | Active since May 2010

01 Sept 2019, 13:45

Flight confirmation

Well Travelstart I do not know whether to love you or not. To get my flight confirmed I had to call British airways myself to get my confirmation. I called the 24hour number while everyone else was sleeping and the phones at BA were not jammed.The Lady at BA was extremely helpful. I forgive you,you had a struggle to get through during office hours with the pilots on strike. You managed to lengthen my stay in the UK by 4 days instead of having to shorten it by 6 days by securing me an earlier date. I will boo the pilots if I see them.They have caused me a lot of stress.

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Replies (1)
Travelstart
Travelstart's reply01 Sept 2019, 14:53
Official
Hi Pam 

Thank you for your feedback.

We are pleased you have been helped. We are so sorry if this has caused too much stress. Have an awesome trip.

Kind regards
Avril