AE
Anton E
1 reviews | Active since Mar 2009
19 May 2022, 22:02
Fine if you don't have any queries - not so fine if you do....
Trying to rebook a flight suspended due to Covid from 2020. I have correspondence confirming the ticket is valid until Sept 22, but they do not reply to my requests to rebook it. Either refund me or respond to my requests to rebook please.
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Travelstart's replyOfficial
20 May 2022, 13:05Hi Anton,
Thank you for reaching out and sorry for the struggle in trying to do a date change to your booking.
I have called the number provided but there is no answer and unable to leave a voice message. It says an sms will be sent to that number notifying you of the missed call.
To confirm your booking ending 5135 is sitting with our Fares team who will be in contact with you via email within 24 hours.
Please keep checking your emails and follow the prompts provided at the bottom of the email, once received.
Kind Regards,
Marcelle
Thank you for reaching out and sorry for the struggle in trying to do a date change to your booking.
I have called the number provided but there is no answer and unable to leave a voice message. It says an sms will be sent to that number notifying you of the missed call.
To confirm your booking ending 5135 is sitting with our Fares team who will be in contact with you via email within 24 hours.
Please keep checking your emails and follow the prompts provided at the bottom of the email, once received.
Kind Regards,
Marcelle
Travelstart's reply20 May 2022, 13:05
Official
Hi Anton,
Thank you for reaching out and sorry for the struggle in trying to do a date change to your booking.
I have called the number provided but there is no answer and unable to leave a voice message. It says an sms will be sent to that number notifying you of the missed call.
To confirm your booking ending 5135 is sitting with our Fares team who will be in contact with you via email within 24 hours.
Please keep checking your emails and follow the prompts provided at the bottom of the email, once received.
Kind Regards,
Marcelle
Thank you for reaching out and sorry for the struggle in trying to do a date change to your booking.
I have called the number provided but there is no answer and unable to leave a voice message. It says an sms will be sent to that number notifying you of the missed call.
To confirm your booking ending 5135 is sitting with our Fares team who will be in contact with you via email within 24 hours.
Please keep checking your emails and follow the prompts provided at the bottom of the email, once received.
Kind Regards,
Marcelle