KM
Khalil M
1 reviews | Active since Jan 2020
16 Jan 2020, 15:09
EXTREMMELY BAD SERVICE!
BOOKING REF: XOBTNW
i booked a flight online for a ticket which where suppose to be 8:40am in the morning however the booking came up as 19:50 pm booking, very disappointed as I always use travel start and this is not the first time this happened, i tried calling Travel start several times, emailed urgent queries, they directed me back to call in FLY SAFAIR, I called Fly SAFAIR and they advised us that they could not assist as it was booked online, then i had to pay for another ticket because i could get any assistance.
Thank Khalil Mahomed *** ***
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Travelstart's replyOfficial
16 Jan 2020, 15:23Dear Khalil Mahomed,
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
Could you kindly send us a private message with your Travelstart booking reference starting with ZA0... as well as your contact details in order for us to assist you with your query. We are unable to locate a booking with the reference number provided.
Alternatively, could you please send us an email to feedback(at)travelstart.com
As soon as we receive your details, one of our team members will be in contact within 24 hours.
Regards,
The Travelstart Team
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
Could you kindly send us a private message with your Travelstart booking reference starting with ZA0... as well as your contact details in order for us to assist you with your query. We are unable to locate a booking with the reference number provided.
Alternatively, could you please send us an email to feedback(at)travelstart.com
As soon as we receive your details, one of our team members will be in contact within 24 hours.
Regards,
The Travelstart Team
Travelstart's reply16 Jan 2020, 15:23
Official
Dear Khalil Mahomed,
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
Could you kindly send us a private message with your Travelstart booking reference starting with ZA0... as well as your contact details in order for us to assist you with your query. We are unable to locate a booking with the reference number provided.
Alternatively, could you please send us an email to feedback(at)travelstart.com
As soon as we receive your details, one of our team members will be in contact within 24 hours.
Regards,
The Travelstart Team
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
Could you kindly send us a private message with your Travelstart booking reference starting with ZA0... as well as your contact details in order for us to assist you with your query. We are unable to locate a booking with the reference number provided.
Alternatively, could you please send us an email to feedback(at)travelstart.com
As soon as we receive your details, one of our team members will be in contact within 24 hours.
Regards,
The Travelstart Team