MvdW
Minet van der Walt
1 reviews | Active since May 2022
10 May 2022, 17:48
Extremely poor service!
Been trying to change my surname for 3 days now and can’t get a hold of this COMPANY! The phone just keeps on ringing. Got an email from Vivek BUT no name change after numerous request! CAN SOMEONE, ANYONE HELP ME!!!!!
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Replies (1)
Travelstart's replyOfficial
11 May 2022, 12:21Hi Minet,
Thank you for reaching out to us.
Please note that I have checked the booking and am very sorry that we had not reverted in time to guide you in actioning the change on the booking. Please note that as the flights are both low cost carriers they have to be amended with the airline directly as we are unable to assist due to PCI and POPIA regulations. Should you still require assistance please reach out to Lift and Kulula.
Kind Regards,
Melissa
Thank you for reaching out to us.
Please note that I have checked the booking and am very sorry that we had not reverted in time to guide you in actioning the change on the booking. Please note that as the flights are both low cost carriers they have to be amended with the airline directly as we are unable to assist due to PCI and POPIA regulations. Should you still require assistance please reach out to Lift and Kulula.
Kind Regards,
Melissa
Travelstart's reply11 May 2022, 12:21
Official
Hi Minet,
Thank you for reaching out to us.
Please note that I have checked the booking and am very sorry that we had not reverted in time to guide you in actioning the change on the booking. Please note that as the flights are both low cost carriers they have to be amended with the airline directly as we are unable to assist due to PCI and POPIA regulations. Should you still require assistance please reach out to Lift and Kulula.
Kind Regards,
Melissa
Thank you for reaching out to us.
Please note that I have checked the booking and am very sorry that we had not reverted in time to guide you in actioning the change on the booking. Please note that as the flights are both low cost carriers they have to be amended with the airline directly as we are unable to assist due to PCI and POPIA regulations. Should you still require assistance please reach out to Lift and Kulula.
Kind Regards,
Melissa