HB
Henrico B

1 reviews | Active since Mar 2018

10 Mar 2018, 11:17

Exorbitant Travelstart

Worst flight booking engine according to my experience.

I only wanted to change my flight time and it cost me R649. I will summarise the cost breakdown as follows: -I paid R1200 for my ticket. -I requested a refund and was told that I will only receive R700 back. -Once I confirmed, I was told there is a R100 "Refund Processing Fee". -After confirmation thereof, there was an extra R49 added as a "Processing Fee" for the "Refund Processing Fee".

Please be better Travelstart.

Regards.

0
Replies (1)
HB
Henrico B's update10 Mar 2018, 15:05
Reviewer Update
Good day Tracey The reference number is:ZA ********** 8 All the best, Henrico