ZM
Ziphozethu M
1 reviews | Active since Sept 2012
16 Jun 2019, 13:35
EXCELLENT SERVICE
We booked the wrong date for my mother’s flight and couldn’t get through to the call Centre as it is a Sunday. I emailed Travelstart’s emergency mail account and I got a response within 2 minutes that the booking was cancelled and no charges would be made. EXCELLENT service, absolutely.
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Travelstart's replyOfficial
17 Jun 2019, 08:49Dear Ziphozethu M,
Thank you very much for taking the time to write to us, about your experience.
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
Our aim is to provide all our passengers with a seamless and memorable experience and we always strive towards offering great service and going the extra mile for our customers, and this is proof that we are moving in the right direction.
I will make sure our team and their manager knows about your positive feedback.
I hope you have a wonderful day further.
With kind regards, Travelstart
Thank you very much for taking the time to write to us, about your experience.
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
Our aim is to provide all our passengers with a seamless and memorable experience and we always strive towards offering great service and going the extra mile for our customers, and this is proof that we are moving in the right direction.
I will make sure our team and their manager knows about your positive feedback.
I hope you have a wonderful day further.
With kind regards, Travelstart
Travelstart's reply17 Jun 2019, 08:49
Official
Dear Ziphozethu M,
Thank you very much for taking the time to write to us, about your experience.
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
Our aim is to provide all our passengers with a seamless and memorable experience and we always strive towards offering great service and going the extra mile for our customers, and this is proof that we are moving in the right direction.
I will make sure our team and their manager knows about your positive feedback.
I hope you have a wonderful day further.
With kind regards, Travelstart
Thank you very much for taking the time to write to us, about your experience.
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
Our aim is to provide all our passengers with a seamless and memorable experience and we always strive towards offering great service and going the extra mile for our customers, and this is proof that we are moving in the right direction.
I will make sure our team and their manager knows about your positive feedback.
I hope you have a wonderful day further.
With kind regards, Travelstart