RBKS
Rit. B. K Shiek

1 reviews | Active since Sept 2018

20 Sept 2018, 20:39

Excellent, heart felt, speedy service

I’m a recent 1st time customer to Travelstart. I just want to inform you that as a husband and father there is always one time in a year where we stress and scratch our heads to have a vacation or spend time with the family and I’ve never come across such excellent and speedy service. A women by the name of Janice Lyn Temmers assisted me and if i could give her a star rating from 1-10 i will gladly give her 11 She was very kind, very understanding very quick And she arranged my wifes dream holiday within a couple of seconds From Accomodation to flights to transport it has been a smooth sail with her I just want to thank her a million times and thank you guys so much for great help and service It would never have been possible without travelstart (janice) The feeling of a father and husband to please and make his family happy is an amazing feeling and thanks to Janice and travelstart

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Replies (1)
Travelstart
Travelstart's reply21 Sept 2018, 11:52
Official

Hi there Rit!

I wanted to firstly start by saying thank you so very much for taking the time out of your busy schedule to write to us, about your Travelstart experience. Reason being is, your feedback is key as this will help us better understand the clients perspective, and help us better our service and the way we service our clients in the future.

I am so pleased to hear that you enjoyed the service we provided especially by Janice and we will make sure she hears all about it! It is always good to know that our clients find our services to be great and enjoyable. As we definitely do strive to be customer centric. Thank you once again for your comments. It was a pleasure to have been of service to you. Travelstart cannot wait to welcome you back online again soon.

Regards,
Dino at Travelstart