SK
Serina K

1 reviews | Active since Sept 2018

11 Sept 2018, 16:06

Excellant service from Walled

I had mistakenly made a duplicate payment, when I called an operator Dillen he told me mango is non refundable, however because I sent an email to travel start, the operator Walled picked up that the information Dillen provided was incorrect and he spoke to mango to arrange a refund before contacting me to notify me my refund is possible. Excellent service from Walled. I couldn't be happier with such professional and outstanding service

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Replies (1)
Travelstart
Travelstart's reply11 Sept 2018, 16:27
Official

Dear Serina Kalkapersad,

Thank you very much for taking the time to share your feedback with us.

I am pleased to hear that you found our services to be great. I will be sure to let Waleed and his manager know about your amazing feedback.

Travelstart cannot wait to welcome you back online again soon.

Kind regards,

Melony at Travelstart