EMERGENCY phone not answered

Item: Travelstart
Rating: 1
Author: Michael M

They do not answer their emergency phone on a public holiday. How can they not provide service when tickets need to be changed urgently.They do not respond to urgent e mails either.Do not use this business. They are useless.

Helpful (0)

Replies (1)

Travelstart's replyOfficial

01 Jan 2018, 12:03

Dear Michael

Thank you for your feedback.

Please could you send me a private message with your booking reference and contact details so that I can get an agent to call and assist you.

Kind regards

Tamara

Travelstart's reply01 Jan 2018, 12:03

Official

Dear Michael

Thank you for your feedback.

Please could you send me a private message with your booking reference and contact details so that I can get an agent to call and assist you.

Kind regards

Tamara