Don't use travelstart
I booked a return flight to Cape Town. I was going to embark on cruise with hubby. Despite taking out insurance with them, they want to charge penalties for cancellation. My cruise got cancelled due to COVID-19 because of restrictions on south Africa. Now they won't even respond when I decided to amend the booking. They were also very unhelpful and rude on the phone
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Travelstart's replyOfficial
24 Dec 2021, 13:33Hi Susan,
Thank you for reaching out to us.
I have checked the booking and can see that the changes have been made and a link has been sent to the email address on file.
Please advise by reverting as instructed if you require further assistance.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have checked the booking and can see that the changes have been made and a link has been sent to the email address on file.
Please advise by reverting as instructed if you require further assistance.
Kind Regards,
Melissa
Travelstart's reply24 Dec 2021, 13:33
Official
Hi Susan,
Thank you for reaching out to us.
I have checked the booking and can see that the changes have been made and a link has been sent to the email address on file.
Please advise by reverting as instructed if you require further assistance.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have checked the booking and can see that the changes have been made and a link has been sent to the email address on file.
Please advise by reverting as instructed if you require further assistance.
Kind Regards,
Melissa