GS
George S
1 reviews | Active since Mar 2019
16 Apr 2022, 10:48
DONT use Travelstart
Still no refund from Travelstart
DONT EVER USE THIS THIEVING COMPANY
There appears to be no people in this company to assist . Only automated replies.
TRAVEL START HAVE RUINED OUR HOLLIDAY AND ****** OUR MONEY
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Replies (1)
Travelstart's replyOfficial
19 Apr 2022, 11:27Hi George,
Thank you for reaching out to us.
I have checked the booking and a request for refund cancellation was received on 11 April and the team proceeded to quote on 13 April as per the airline instructions and directives. We further sent alternative options as we understand that the airline penalty for cancellation is excessive. Please revert as instructed on the emails you have received within 48 hours of the request so that we can assist you adequately.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have checked the booking and a request for refund cancellation was received on 11 April and the team proceeded to quote on 13 April as per the airline instructions and directives. We further sent alternative options as we understand that the airline penalty for cancellation is excessive. Please revert as instructed on the emails you have received within 48 hours of the request so that we can assist you adequately.
Kind Regards,
Melissa
Travelstart's reply19 Apr 2022, 11:27
Official
Hi George,
Thank you for reaching out to us.
I have checked the booking and a request for refund cancellation was received on 11 April and the team proceeded to quote on 13 April as per the airline instructions and directives. We further sent alternative options as we understand that the airline penalty for cancellation is excessive. Please revert as instructed on the emails you have received within 48 hours of the request so that we can assist you adequately.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have checked the booking and a request for refund cancellation was received on 11 April and the team proceeded to quote on 13 April as per the airline instructions and directives. We further sent alternative options as we understand that the airline penalty for cancellation is excessive. Please revert as instructed on the emails you have received within 48 hours of the request so that we can assist you adequately.
Kind Regards,
Melissa