Do not trust Travelstart to charge the correct amount to your debit cardamou

I made a booking through Travelstart on 25.11.2022. They passed a payment through my debit card to the amount of R514.76. On 26.11.2022 they passed another payment through my debit card to the same amount. I mailed Gwen at Travelstart and their payment / banking department numerous times, completed all the forms and sent to both Travelstart and FNB. To date this amount that was double charged has not been returned to my bank account. Travelstart stated in their mails, it will not show as a return or reversal of payment, but at some stage be added to my available balance on my account. They just omitted to say when this will take place. To date I have been checking my bank account every day for over 2 months now...surprise, surprise still nothing.