1 reviews | Active since Aug 2022
Do NOT recommend using Travelstart and expect very bad service to save yourself from getting worked up.
After I booked my tickets through Travelstart and the money was deducted they failed to send my my E-tickets. I tried contacting them with no success. I then had to buy another ticket for my first flight at the airport. I tried contacting them again before my next flight to which the only reply via email was that they are canceling my booking. No valid reason was given why and no assistance was given to resolve the problem or assist with another booking. This was hours before my next flight and caused so much trouble in trying to get another flight in such short notice. This led to me having to borrow money to purchase yet another ticket. The price difference between the original ticket and what i ended up buying was more than R10 000. The total cost of tickets so far are about R35000. This led toe ending up with little to no money the purpose of the travel was to get medical attention after a injury which i can not afford to get now. After fighting and reporting and very little feedback the did not even refund the full amount i paid to begin with and am still stuck in a very bad financial spot with still no feedback and still stuck not being able to do anything without money.
