RR
Ravin R
1 reviews | Active since Nov 2018
15 Sept 2021, 10:55
DO NOT BOOK YOUR FLIGHT TICKETS USING TRAVELSTART
Booked a flight a ticket got the notification. after a day i get email saying your booking is not processed. when i tried calling them they don't answer and trying to chat to them on what's app they don't response. everyone be careful with these guys. Dont use Travelstart.
Helpful (0)
Replies (1)0
Replies (1)
Travelstart's replyOfficial
15 Sept 2021, 16:46Hi Ravin,
Thank you for taking my call earlier and voicing your concerns regarding your recent experience when booking with us.
I would like to take this opportunity again to apologise for the frustration in trying to reach the team and not receiving a call back when it was requested.
We appreciate all feedback and suggestions from our customers as this helps us improve where needed as our aim is to provide a 5 star expereince when booking with us.
I've booked a vegan meal which the airline has come back confirmed for all 4 sectors.
As confirmed by Mandisa your ticket has been issued for your booking ending in: 693 and the tickets issued and emailed.
Should you have any other queries you welcome to email:
payments @ travelstart . com payment payment queries
help @ travelstart . com for any amendment, refund requests or general queries
feedback @ travelstart .com to provide the team with feedback regarding your recent experience when booking with Travelstart
Kind Regards,
Marcelle
Thank you for taking my call earlier and voicing your concerns regarding your recent experience when booking with us.
I would like to take this opportunity again to apologise for the frustration in trying to reach the team and not receiving a call back when it was requested.
We appreciate all feedback and suggestions from our customers as this helps us improve where needed as our aim is to provide a 5 star expereince when booking with us.
I've booked a vegan meal which the airline has come back confirmed for all 4 sectors.
As confirmed by Mandisa your ticket has been issued for your booking ending in: 693 and the tickets issued and emailed.
Should you have any other queries you welcome to email:
payments @ travelstart . com payment payment queries
help @ travelstart . com for any amendment, refund requests or general queries
feedback @ travelstart .com to provide the team with feedback regarding your recent experience when booking with Travelstart
Kind Regards,
Marcelle
Travelstart's reply15 Sept 2021, 16:46
Official
Hi Ravin,
Thank you for taking my call earlier and voicing your concerns regarding your recent experience when booking with us.
I would like to take this opportunity again to apologise for the frustration in trying to reach the team and not receiving a call back when it was requested.
We appreciate all feedback and suggestions from our customers as this helps us improve where needed as our aim is to provide a 5 star expereince when booking with us.
I've booked a vegan meal which the airline has come back confirmed for all 4 sectors.
As confirmed by Mandisa your ticket has been issued for your booking ending in: 693 and the tickets issued and emailed.
Should you have any other queries you welcome to email:
payments @ travelstart . com payment payment queries
help @ travelstart . com for any amendment, refund requests or general queries
feedback @ travelstart .com to provide the team with feedback regarding your recent experience when booking with Travelstart
Kind Regards,
Marcelle
Thank you for taking my call earlier and voicing your concerns regarding your recent experience when booking with us.
I would like to take this opportunity again to apologise for the frustration in trying to reach the team and not receiving a call back when it was requested.
We appreciate all feedback and suggestions from our customers as this helps us improve where needed as our aim is to provide a 5 star expereince when booking with us.
I've booked a vegan meal which the airline has come back confirmed for all 4 sectors.
As confirmed by Mandisa your ticket has been issued for your booking ending in: 693 and the tickets issued and emailed.
Should you have any other queries you welcome to email:
payments @ travelstart . com payment payment queries
help @ travelstart . com for any amendment, refund requests or general queries
feedback @ travelstart .com to provide the team with feedback regarding your recent experience when booking with Travelstart
Kind Regards,
Marcelle