1 reviews | Active since Mar 2018
Do not book through Travelstart - be warned.
I have booked a business class ticket and 2 economy class tickets to Paris through Travelstart. I have used them extensively in the past but have never had to have a query resolved. Now that I do I cannot get any resolution. There was a problem with the name they booked which does not match my passport, trying to get this resolved has proved impossible. I have paid additional money for this to be fixed and still nothing. They keep saying they will get back to me, but I hear nothing. I am supposed to fly in June but if my ticket is not changed this will not be possible. In the meantime I have spent over R50k and I can get no answer from them. Be warned, do not book with Travelstart at any cost.
Good Evening
Thank you for your feedback, please could you assist with the booking reference and contact details via private message so that I can contact you,.
Please note that as we are an online agency any details entered would have been entered by yourself directly and not our agents.
Kind regards
Tamara
Good Evening
Thank you for your feedback, please could you assist with the booking reference and contact details via private message so that I can contact you,.
Please note that as we are an online agency any details entered would have been entered by yourself directly and not our agents.
Kind regards
Tamara
