Dissatisfied customer

Item: Travelstart
Rating: 1
Author: Vashulin P

I had booked a flight on Sunday the 14 of January. The application went well and notified me that my ticket will be processed after 24hours. Today the 16.01.18 I called the support center and there is no answer, just an automated voice repeating the same message. This is a very poor service provider.

Helpful (0)

Replies (3)

Travelstart's replyOfficial

16 Jan 2018, 13:33

Dear Vashulin

Thank you for your feedback.

Please could you send me a private message with your contact details and I will get an agent to contact you.

Unfortunately we are experiencing very high call volumes which is resulting in long waiting periods.

Kind regards

Tamara

Best regards,

Travelstart's reply16 Jan 2018, 13:33

Official

Dear Vashulin

Thank you for your feedback.

Please could you send me a private message with your contact details and I will get an agent to contact you.

Unfortunately we are experiencing very high call volumes which is resulting in long waiting periods.

Kind regards

Tamara

Best regards,

Vashulin P's updateReviewer Update

16 Jan 2018, 13:38

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Vashulin P's update16 Jan 2018, 13:38

Reviewer Update

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Travelstart's replyOfficial

16 Jan 2018, 13:47

Thanks a million and agent will contact your shortly.

Regards Tamara

Best regards,

Travelstart's reply16 Jan 2018, 13:47

Official

Thanks a million and agent will contact your shortly.

Regards Tamara

Best regards,