1 reviews | Active since Mar 2020
Disgusting service Travel start.
Wow! talk about BAD SERVICE I booked my flight tickets a month ago, paid in full for the 20th of August, Got an email stating " British Airways, operated by Comair, will not operate flights up to and including 31 August 2021" .
Due to the airline cancelling the route, a full refund will be owed to you.
"For the full refund option:
Request this on the day of your scheduled flight via our Contact form and select the category Covid 19-Booking Cancellation." I sent them an email and watsaap because you can't get hold of them over the phone, they said to me that there are unauthorized charges that will apply. I mean I'm not even sure if the company is legit or they are used to ripping poeple off.The email clearly states that I would get full refund I mean as a Customer I'm the being inconvenienced because I have to find other means of traveling, what makes more angry is that they say I'll get that after 3 months. Really 3months. of course I will cancel before departure
"If you, the customer, voluntarily cancels the booking before the scheduled departure date, the refund penalty will apply."
why am I supposed to cancel after the date. Guys please stop ripping us off I worked very hard for that money.
Thank you for reaching out to us.
I am verify the refund turn around time with the relevant team and airline and will call you within the next 24 hours.
Kind Regards,
Melissa
Thank you for reaching out to us.
I am verify the refund turn around time with the relevant team and airline and will call you within the next 24 hours.
Kind Regards,
Melissa
