DISGUSTING SERVICE.
CUSTOMER SERVICE IS SHOCKING! No replies to emails, whatsapps, Facebook messages... there's no phone number... Am going to try and visit them in person on Friday and if still no joy on the refund of a business class ticket that they suspended when we requested a cancellation and refund, am going to take this matter to our lawyers. We've now had to rebook so they've lost out on 3 more tickets... DISGUSTING SERVICE.
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Travelstart's replyOfficial
14 Jan 2022, 19:00Hi Simone,
Thank you for reaching out to us.
I am sorry that you have been struggling to reach us with regards to the request on the booking.
Please can you send an email to feedback @ travelstart . com for further assistance and I will check on the options available for you.
Wishing you a good day further.
Kind Regards,
Melissa
Thank you for reaching out to us.
I am sorry that you have been struggling to reach us with regards to the request on the booking.
Please can you send an email to feedback @ travelstart . com for further assistance and I will check on the options available for you.
Wishing you a good day further.
Kind Regards,
Melissa
Travelstart's reply14 Jan 2022, 19:00
Official
Hi Simone,
Thank you for reaching out to us.
I am sorry that you have been struggling to reach us with regards to the request on the booking.
Please can you send an email to feedback @ travelstart . com for further assistance and I will check on the options available for you.
Wishing you a good day further.
Kind Regards,
Melissa
Thank you for reaching out to us.
I am sorry that you have been struggling to reach us with regards to the request on the booking.
Please can you send an email to feedback @ travelstart . com for further assistance and I will check on the options available for you.
Wishing you a good day further.
Kind Regards,
Melissa