CF
Caroline F
1 reviews | Active since Mar 2022
18 Mar 2022, 13:01
Disgusting Customer Service
I have sent numerous emails regarding a refund with no response. I have waited 4 months for a refund and no one responds to emails. The waiting time to speak to an agent is 83 minutes. Just disgusting customer service! Don't ever book a holiday with Travelstart.
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Replies (1)
Travelstart's replyOfficial
23 Mar 2022, 09:44Hi Caroline,
Thank you for taking my call.
As discussed I have refunded the ticket and updated the information in the booking.
This is a direct refund and will reflect on the card within the next 5-15 days from the airline and should you have any queries please email me on feedback @ travelstart . com.
Kind Regards,
Melissa
Thank you for taking my call.
As discussed I have refunded the ticket and updated the information in the booking.
This is a direct refund and will reflect on the card within the next 5-15 days from the airline and should you have any queries please email me on feedback @ travelstart . com.
Kind Regards,
Melissa
Travelstart's reply23 Mar 2022, 09:44
Official
Hi Caroline,
Thank you for taking my call.
As discussed I have refunded the ticket and updated the information in the booking.
This is a direct refund and will reflect on the card within the next 5-15 days from the airline and should you have any queries please email me on feedback @ travelstart . com.
Kind Regards,
Melissa
Thank you for taking my call.
As discussed I have refunded the ticket and updated the information in the booking.
This is a direct refund and will reflect on the card within the next 5-15 days from the airline and should you have any queries please email me on feedback @ travelstart . com.
Kind Regards,
Melissa