VV
Victoria V

1 reviews | Active since Oct 2018

17 Oct 2018, 10:44

Disgusted ****************

I am highly frustrated with Travel start and wouldnt recommend it to anyone, my mother and myself have traveled to the UK for family misfortune, however we noticed that our returning flights are not the same flights back they are a day apart. I contacted Travel start to see if they could change the dates so we travel together however they want to charge me a new ticket price as well as ridiculous admin fees this would mean that i would be paying for 2 tickets i could have paid this amount to travel business class. I have spoken to the airline who would of changed the dates at no charge as there is enough time to make the change, but they are unable to do the change as the ticket was bought through a 3rd party.

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Replies (1)
Travelstart
Travelstart's reply17 Oct 2018, 11:12
Official

Hi Victoria

Thank you for your feedback.

Tried calling you on the number provided and had the pleasure of speaking to your dad Mr Martin. I provided my email address looking forward to your correspondence so we can investigate the matter.

Kind regards

Avril