MD
Monica D
1 reviews | Active since Jun 2020
11 Jun 2020, 10:35
DISGUSTED BY TRAVELSTART
UTTERLY DISGUSTED BY TRAVELSTART!!
They have tried to pull a fast one on me and ***** my money! I was due to fly now in June and obviously due to Covid-19 the airline has canceled the flights. I have been trying to change my dates for December FOR WEEKS! The customer service IS PATHETIC! and to top it all off, they want to charge me a R6000 change in airfare fee which is absolutely ridiculous because the ticket for December is CHEAPER than what my original ticket even cost!!!!!!
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Replies (1)Travelstart's replyOfficial
11 Jun 2020, 11:51 Good day Monica
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
We looking into your booking, one of our team members will be in contact with you shortly.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
We looking into your booking, one of our team members will be in contact with you shortly.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Travelstart's reply11 Jun 2020, 11:51
Official
Good day Monica
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
We looking into your booking, one of our team members will be in contact with you shortly.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
Thank you for taking the time to provide feedback on your flight booking with Travelstart, and we are sorry to hear you were not pleased with the way your booking was handled.
We looking into your booking, one of our team members will be in contact with you shortly.
We do apologize for any inconvenience caused.
Kind regards,
The Travelstart Team
