1 reviews | Active since Mar 2021
Disappointment and I think I have been ****med by Travelstart... Please be alert...
Disappointment and I think I have been ****med by Travelstart... Please be alert...
Allow me to state from the outset just how disappointed I am at the manner in which my inquiry has been handled. Despite having reach out to Travelstart [TS] via email, I have received nothing but the run around. I specifically purchased a flexi ticket [havng the ability to change departures date from SA back to Malta at an additional cost of R 3999. Now that I wish to "use" this service as I need to return to Malta sooner than originally contemplated, I am being told by TS that I need to pay an additional R 16 320 over and above the already paid R 22 638. Despite emails sent in an attempt to resolve this, when I FINALLY reached the call center after trying for 2 days, the person at the end of the line put the phone down on me.... Shocking to say the least and frankly I now believe that I have been ****med.... If TS reads this, by booking reference is ZA ***0 and my SA mobile number is ***....
Your feedback is acknowledged. We have escalated your booking to the appropriate Team Supervisor for further investigation. You will be contacted as soon as possible.
Your feedback is acknowledged. We have escalated your booking to the appropriate Team Supervisor for further investigation. You will be contacted as soon as possible.