ML
Magdalena L

1 reviews | Active since Feb 2016

16 Feb 2016, 10:25

disappointed!!!!

Arrived way on time for my flight just to here that there is no flight. Didn't reserve an email, sms, phone call letting me know of the changes and travelstart is refusing to take responsibility. I phoned their emergency number 8 o'clock in the evening with no answer, left a message and NO one phoned back. Phoned a few more times still no answer. This is costing me money, petrol money and possibly my job! Unbelievable!!! Unexceptional!! Not going to leave it here!

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Replies (1)
Travelstart
Travelstart's reply16 Feb 2016, 11:04
Official
Hello Madie001,

Dear Magalena,

Thank you for letting us know about the unpleasant situation.

We will call you back soon with a solution.

Please accept our sincere apologies.

Thanks and best regards.
Papy Kapole.